Privacy Policy

Last Updated: August 18, 2026

At Austin Wood Recycling, we take the privacy and security of your personal information seriously. This privacy policy outlines how we collect, use, and protect your information when you visit our website, contact us, or communicate with us by text message.

Information We Collect:

When you visit our website or communicate with us, we may collect the following types of information:

Personal Information: If you fill out a contact form, we may collect your name, email address, phone number, and other contact information.
Mobile Phone Number and SMS Consent Information: If you provide your mobile phone number and agree to receive text messages from us, we collect your mobile number, the date and time of your consent, the method by which consent was given, and records of the messages exchanged between you and Austin Wood Recycling.
Website Usage Information: We may collect information about how you use our website, including pages visited, time spent on each page, and other similar information.
Cookies: We may use cookies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit our website.

Use of Information:

We use the information we collect for the following purposes:

To respond to inquiries: If you fill out a contact form, we will use the information you provide to respond to your inquiry.
To send text messages: If you have given consent, we use your mobile phone number to send you SMS messages related to sales communications, delivery and order statuses, and other communications related to your account or orders.
To improve our website: We may use website usage information and cookies to improve our website and your experience using it.
To comply with legal requirements: We may use your information to comply with applicable laws, regulations, or legal processes.

Information Security:

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no transmission of data over the internet is completely secure, so we cannot guarantee the security of your information.

Disclosure of Information:

We will not sell or share your personal information with third parties, except as required by law or as necessary to provide services to you.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with service providers who help us operate our business, such as our messaging platform provider, solely so that they can deliver the services we have requested on our behalf.

These providers are not permitted to use your information for their own marketing purposes.

Text Messaging (SMS):

Austin Wood Recycling offers communication by text message to customers and prospective customers who opt in to receive them. Participation is optional and is not a condition of any purchase.

Consent: By checking the SMS consent box on our contact form, providing your mobile number for this purpose, or replying to one of our messages, you agree to receive text messages from Austin Wood Recycling at the number provided.
Message frequency: Message frequency may vary.
Message and data rates: Standard message and data rates may apply.
Opting out: You may opt out at any time by replying STOP to any message you receive from us.
Help: Reply HELP to any message, or contact us at info@austinwoodrecycling.com, for assistance.

Full details are provided in the SMS Terms and Conditions at the end of this policy.

Changes to Privacy Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed.

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at info@austinwoodrecycling.com.

SMS Terms & Conditions:

Product Description: By providing your mobile phone number, you consent to receive SMS messages from Austin Wood Recycling related to sales communications, delivery and order statuses, and other communications related to your account or orders.

Message Frequency: Message frequency may vary.

Message and Data Rates: Standard message and data rates may apply.

Opting Out: You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support: If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@austinwoodrecycling.com.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Your phone number will be handled in accordance with our Privacy Policy, above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

© 2025 Austin Wood Recycling |